WORLD OPTIC - Fullerton, California

Estrellita MG

Excelente servicio... dejé reparando mis 4 lentes para el sol Rayban estoy esperando que me ? llamen, gracias Ana por su atención así se atiende a los clientes con interés y educación

M Shah

I recently had a fantastic experience at World Optic. The temple of my expensive Japanese frames had broken off, and I was worried about finding a place that could fix them properly. World Optic came through brilliantly. They offered a fair price for the repair and completed it within 24 hours, which was incredibly convenient. They also have a 1 year warranty on repairs.

A special mention to the woman who assisted me—she was super nice and made the whole process smooth and pleasant. I highly recommend World Optic for anyone needing quick, reliable, and friendly service.

Anthony Zacarias

I had broke my frame to my glasses a couple days so I went online and found a five star place with all these great reviews.. The people weren't lying this place is really good!! The girl working there was super helpful and friendly and they were able to weld the frame back together and fix my glasses. They even put new nose guards on mine and my wifes glasses for free. Im 100% satisfied with their service!!!

randi k

Had an odd experience with World Optic. I sent my glasses in to have the titanium frame repaired at the elbow. They wrote back that they did not recognize the material my lenses were made of so could not guarantee they would not be damaged (the lenses are SVP, one of the most common materials used). They sent a waiver for me to sign saying they were not liable for damage if I chose to go ahead. Puzzled as to why the lenses would even be in danger since it was the frame that needed fixing, and the fact that they did not recognize SVP, I declined and they sent my glasses back. This whole ordeal took about 4 weeks -- 4 weeks without my daily glasses. Once I received them back, I took my glasses to a local company that does frame repair. They were fixed within 1 hour. When I asked the repair person if the lenses could be damaged he said to me, "I won't be touching your lenses, as it's the elbow on your frames that needs repair." I could've saved myself a month of blurred vision had I just gone to my local guy in the first place, so that's on me. But the interaction with World Optic was just so odd. 3 stars because they have free shipping to/from and are responsive; but I gotta wonder about the experience level if SVP isn't recognized AND my requested repair would involve anything other than the frame.

Erin Bennett

I had a great experience. They quickly provided me with options and reframed my lenses. The glasses they sent back are now my favorite pair. Customer service is excellent too.

Joon Chang

A part of hinges in my glasses frame had come loose and could no longer be tightened securely. Thus I've been there, and the staff David fixed it perfectly. I am so grateful for his kindness. David, thank you so much! I recommend this store and the staffs without reservation.

Jay

Ana was great with all of the info I needed to get my sunglasses repaired. They called when completed and did a very good job with the repair. 5-stars all day long!

Tee Elle

I broke the arm on my sunglasses and brought them here. They were fixed like new in just a couple of hours. Great customer service at drop off and pick up. Repair comes with a 12 month warranty. I 100% will recommend.